Eleganza Moda Privacy Policy

The following Privacy Policy applies to information collected by Eleganza Moda, LLC (Eleganza Moda) in the United States and Puerto Rico at Eleganza Moda's retail stores and through our websites and mobile applications.

Information we Collect

We collect information from various sources: from you, through your transactions during visits to our stores or websites, or your use of in-store guest Wi-Fi service; from your computer and mobile devices; from third-party sources; and from public sources.

When you interact with Eleganza Moda, we collect information, including personal information, from you. Personal information is information that can be used or combined to identify you. For example, we may collect your:

  • Name;

  • Address(es) (for shipping and billing);

  • Email address(es);

  • Telephone/mobile phone number;

  • Credit/debit card number.

When we collect your information

Such information can be collected, for instance, when:

  • you make a purchase, return or exchange;

  • you create/use an account on our websites;

  • you sign up to receive coupons, sales alerts and promotional emails, or text messages;

  • you join a loyalty program (e.g. Eleganza Moda Rewards);

  • you participate in a contest, sweepstakes, promotion, survey or consumer research;

  • you submit a rating or review, or other user-generated content that may be posted to our website;

  • you request customer service or contact us;

  • you use Eleganza Moda’s pages on social media sites (e.g. Facebook, Twitter, Instagram);

  • you enable location-based functionalities through your computer/mobile devices;

  • you ask us to ship an order to a gift recipient.

 

Information from your computer/mobile device – We and our service providers may automatically collect information from your device when you visit our website. This information helps us improve your shopping experience, while helping us learn more about our customers. We and our service providers may automatically collect such data as:

  • type of device and device manufacturer;

  • your device’s internet service provider, connection speed, and internet protocol (IP) address,

  • device operating system and browser type;

  • if online, the website you came from, those you visit, and the items you click on during your session;

  • if you consent, precise, real-time location information;

  • identifiers associated with advertising and analytic assigned by our service provider.

 

In addition, if you consent, we may also collection precise location information when you visit our website.

Information from third-party sources - We may receive information about you from third-parties. We obtain data from third parties to improve the accuracy of and add to what we know about our customers. This may improve the relevance of the offers or product recommendations we provide you or enhance our ability to contact you. For example, we may work with other websites and services to present advertising to groups of our customers when they visit those sites. Non-personal data received by us from this process is used to analyze the effectiveness of such advertising.

 

Publicly available information – We may collect information about you that is publicly available.

 

Using the information we collect

We use the information we collect to offer, improve, and provide our products and services, and to carry out various business functions. We may combine, or use the services of third party companies to combine, information about you that we collect online, in our stores, through mobile applications, and from third-party and public sources. Examples of how that information is used include:

  • to communicate with you about and complete purchase, return or exchange transactions;

  • to provide or communicate with you about products or services;

  • for marketing and promotional purposes, including direct mail, coupons, and emails;

  • to provide interactive features of our website, such as product ratings and reviews, share with a friend, find item in store, store ads, push notifications and store locator;

  • to improve your in-store experience;

  • to provide proximity-based features to customers, such as advertising and “buy online, pick-up in store;”

  • to identify product and service preferences, so we can inform our customers and visitors of new or additional products, services and promotions of possible interest;

  • to improve our website, stores, customer service, and marketing efforts;

  • to enhance and personalize our customers shopping experience across channels and devices;

  • to pre-populate customer information within our website;

  • to administer loyalty programs, contests, sweepstakes, promotions, surveys, and focus groups;

  • to conduct research and analysis and perform other business activities as needed;

  • to protect the security and integrity of our websites and our business; and

  • to monitor against theft, detect and prevent fraudulent transactions, assist law enforcement, and respond to legal/regulatory inquiries.

 

Information we share with others

We don't share information collected with other parties unless it is within the framework of our business' operation.

Service Providers - We disclose or otherwise make available information we collect with other companies that help with our business operations. Examples include providers of services related to e-mail communications, mobile marketing, analytic, product fulfillment, web hosting, and fraud detection; payment processors; or entities that help us market our products and services.

Legal or Safety Requirements - We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our business, our customers or others.

Business Transfers - If the ownership of Eleganza Moda were to change, information about customers pertinent to Eleganza Moda’s operations would likely be transferred to the new owner.

Sharing Aggregate Information- We may share aggregate information (information that does not directly identify any individual) with third parties for lawful purposes.

 

Safeguarding the information we collect

We have physical, technical and procedural safeguards in place to protect the personal information we collect. Also we use Secure Socket Layering (SSL) technology to encrypt your credit or debit card information, including the account number, while it is transmitted over the Internet from your computer. SSL is an industry standard technology for secure online transactions. We also require service providers to have safeguards in place to protect the personal information that they collect, use, share, and store on our behalf.

 

Your choices about the information we collect

Updating your Eleganza Moda contact information and preferences

  • Inquire about or update their personal information,

  • Make a complaint about the collection or use of their personal information, or

  • Comment on or ask questions regarding this privacy policy.

 

We may change our privacy policy from time to time. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically.

 

You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy, please:

  • email us at privacy@eleganzamoda.com,

  • call us at (860) 432-4083, or

  • write to us at Eleganza Moda, LLC, 857 Main Street, Manchester, CT 06040, Attention: Customer Care

857 Main St, Manchester, CT 06040

(203) 886-8063

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©2017 BY ELEGANZA MODA, LLC